Long-term conditions (LTC) service

This is a free service designed to support people with chronic illness who may have trouble with medicine compliance. An assessment will be used to identify the factors which may affect the patient's ability to take their medications as directed by their doctor. Our friendly pharmacists will work together with the patient to address each issue, and assist in synchronising your medications, so only one trip will be needed to have all your prescription medication refilled. We can also provide you with a reminder service (via text message, email or phone call) to let you know when your next supply of medications is ready for collection. If you are having difficulties managing your medicines (e.g. forgetting to take them, second language), please ask us so we can assess if you are eligible for this programme.

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